This English version is provided for convenience only. In case of any discrepancy, the Portuguese version prevails.

Introduction

Welcome to Explore Close, a platform dedicated to recommending personalized activities that promote your well-being and quality of life. Our Privacy Policy was created to explain how we handle your data and to ensure you have a safe and transparent experience when using our services.

What Is Data Processing?

Data processing is any operation performed on data, from collection to storage and deletion. At Explore Close, we process your data to offer personalized recommendations and to continuously improve our services.

Data Collection

Types of data that may be collected:

Personal Data: Under Brazil's General Data Protection Law (LGPD), this is information that directly or indirectly identifies the user, such as name, email, address, date of birth, phone number, preferences, and interests.
Sensitive Data: Data relating to health, sexual orientation, religious beliefs, political opinions, racial or ethnic origin, and genetic or biometric data. Providing this type of data is not mandatory. Some of it may affect personalization, for example in the case of mobility or dietary restrictions.
Anonymized Data: Information that does not identify the user, such as aggregated usage data.

Collection Methods

Provided by the User: Data entered by the user when signing up for or using the platform's services. Regardless of the data the user provides, we will only use the data that is actually relevant and necessary to fulfill the purposes disclosed to them.
Collected Automatically: Information collected through technologies such as the characteristics of the device and browser used, IP address (with date and time), IP origin, information about clicks and pages visited, and search terms entered on our websites, among others. For this, we use standard technologies such as cookies, pixel tags, beacons, and local shared objects, which aim to improve the user's browsing experience on our services according to their habits and preferences.

Use of Data

The data collected is used to improve or create new products and services for our users:

Service Improvement: Analyzing and improving our services, products, and features.
Personalized Recommendations: Offering activity recommendations based on users' preferences and behavior.
Research on Behavior and Well-Being: Conducting research to better understand user behavior and improve their well-being.

Data Sharing

Data may be shared with:

Partners and Service Providers: Companies that help operate the platform and provide the services offered, in anonymized form, unless otherwise required, as in the case of financial transactions.
Government Authorities: When required by law or by government authorities or agencies as a result of legal or regulatory obligations.

Data Security

Explore Close adopts technical and administrative measures to protect personal data against unauthorized access, leaks, and other threats, including:

Encryption: Use of encryption techniques to protect all types of personal and sensitive data.
Access Controls: Access to personal data is restricted to authorized employees and partners only.
Audits and Monitoring: Regular audits and continuous monitoring of our systems to ensure data security.

User Rights

Users have rights guaranteed by Brazil's General Data Protection Law (LGPD), including:

Access to Data: The right to know which data is being processed.
Data Correction: Requesting the correction of incomplete, inaccurate, or outdated data.
Anonymization, Blocking, or Deletion: Requesting the anonymization, blocking, or deletion of unnecessary data or data processed in non-compliance with the law.
Withdrawal of Consent: The right to withdraw consent to the processing of personal data at any time.

Consent for Research

By using Explore Close's services, users agree to the collection and use of their personal data for research related to behavior and well-being, aimed at continuously improving the services offered. This research will be conducted ethically and in compliance with applicable regulations, always ensuring the protection and privacy of users' data

Changes to This Policy

Explore Close reserves the right to update this Privacy Policy periodically. Any changes will be communicated through our website or by email, ensuring transparency and our commitment to users' privacy.